What is the payment method?
Ouidad accepts VISA, American Express, Mastercard, Discover Card, Amazon Pay, and PayPal.
Do you ship internationally?
Yes, Ouidad ships worldwide.
What is the sales tax policy?
Sales and shipping tax will be applied to your Ouidad order depending on the items purchased and the laws of the state where the order is shipped. You will see the tax amount in your order summary before submitting the order.
What is the return policy?
Ouidad offers a 30-day, money-back, satisfaction guarantee on all of its products. If you are not completely satisfied with your purchase or gift for any reason, please return it for a refund. Return shipments must be postmarked within 30 days of the original delivery to the destination address.
When can I expect my refund?
Please allow up to seven business days from the receipt of your returned package for your merchandise return credit to be processed. A confirmation email with your refund details will be provided. Please note that once they process a refund it can take 3-5 days for the funds to post to your account depending on your banking institution.