Rishi Tea Coupon Codes

Rishi Tea accepts all major debit and credit cards.

Yes, they do ship Canadian orders via the US Postal Service. Please visit their shipping page for Canadian shipping rates.

Yes, To do so, please fill out their contact form, and they will send an order quote with shipping rates to your e-mail. Alternately, you can also reach out to Customer Service at 844-467-4744 for shipping rates. Payment can be made by phone or fax. Sorry, expedited options are not available.

A shipping confirmation will be sent to your email when your order ships. This email includes either a FedEx or USPS tracking number. If you placed your order through an account on their website, you can find tracking information under “My Account” > “Past Orders and Shipments.”.

Orders sent via FedEx can be tracked with the tracking number provided in your shipping confirmation email- FedEx Tracking. Orders sent via USPS can be tracked with the tracking number provided in your shipping confirmation email - USPS Tracking. Please note that international orders can only be tracked up to the arrival of the package in the country of origin. Packages are then transferred to the local postal service.

They work hard to ensure orders are filled correctly and completely, and all items are packaged carefully to prevent breakage. If you experience any problems with your order, please reach out to their customer service team for assistance. They’re happy to rectify any problems to ensure your satisfaction.

Rishi Tea is dedicated to sourcing only the highest quality products, and your experience is important to them. If you feel the quality of their products is less than expected, please contact their customer service within 30 days of your order date. They do not honor returns, exchanges or refunds if the issue is a matter of personal taste but do honor replacements for quality issues. They reserve the right to evaluate situations on a case-by-case basis, as other restrictions may apply.

Please note, as an agricultural product, some seasonal variance is to be expected in the flavour profiles of tea. For this reason, they recommend purchasing smaller quantities, such as their "Teaser” sample size, to ensure the tea is to your liking before committing to larger bags. For insight into the most recent crop tasting notes, their customer service team can help.

If you purchased your tea from a third party such as Amazon or Whole Foods, please note that they lack access to your purchase history with these retailers, They kindly ask you to contact the retailer at which you purchased the items for the resolution of all product-related issues. They apologize that they can’t assist you directly with these purchases.