What is the payment method?
Ritani accepts VISA, Mastercard, Maestro, JCB, Apple Pay, Google Pay and Amazon Pay.
Do you ship Internationally?
Yes. Ritani ships Internationally.
What will void the warranty?
The warranty is automatically voided if maintenance, repair, sizing and/or other services are performed by someone other than Ritani and/or a Ritani approved location. Approval needs to be granted by our customer service team and appointment for in-store repair will be made by one of our customer service representatives.
Can I track my package?
For security purposes, they can’t disclose the tracking number. However, when your order ships, you will be notified via email and a link will be included to track your package by entering your order number.
How many days do I have to make a return?
Orders can be returned within 30 days of delivery to your home or partner store.
How long will it take for my order to arrive?
They offer free overnight shipping within the U.S. It can take anywhere from three days to two weeks to receive an engagement ring or wedding ring depending on the style of the ring.
Are international returns free?
Yes, international returns are free. Please contact their customer service team within 30 days of delivery. A shipping label and applicable customer forms will be sent directly to you by Borderfree, their international shipping service.