The Perfect Rug Coupons May 2025

The Perfect Rug accepts VISA, Mastercard, American Express, and PayPal for your convenience.

The Perfect Rug ships to the USA and Canada only.

Your ship confirmation email will contain a tracking number link, that will allow you to check the status of your package.

The Perfect Rug will ship most rugs within 10-15 business days. In some cases, if the product is back-ordered, it may take longer but you will be notified of the shipping date. Shipping will add 3-10 business days to the receipt of your rug. If your rug is larger than 9’ in both directions, it will be shipped via LTL freight. If White Glove Services have been added, please allow an additional 1-2 days for their freight company to hand the rug(s) off to your local agent.

The Perfect Rug strongly encourages all of their customers to sample as many materials as needed (the first three samples are free) to be sure they are getting what they’d expected. Since these rugs are cut to order and put together by hand, they do not accept returns or exchanges.

The Perfect Rug will orient the pattern or stripes to make the most efficient use of the material. If you want your rug pattern to run in a particular direction, please indicate in your order. If your pattern direction request results in additional material needed to complete your order, you will be contacted by customer service to authorize any additional charges prior to making the rug.

Serging is their recommended choice for most rugs. The Perfect Rug use either wool or acrylic thread, depending on the rug material and stitch the border. They can either match the primary colour of the rug material or you can choose from over 100 thread colours to personalize your rug. Canvas borders are typically used with natural fibres like seagrass or sisal and add a colour accent to your rug. They use 100% cotton canvas, applied with a " blind stitch" (meaning you will not see the stitching on the face of the border). You will see 1 1/2 inches of fabric on the face of your rug. They can either match the primary colour of your rug or you can choose from their colour assortment to personalize your rug.