Updated 6th May 2025
220 Ratings. Average 4.5 out of 5 stars
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Chaco accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
Chaco delivers only in the USA.
Shipping costs are calculated during the checkout process.
Chaco are committed to getting your order to you as quickly as possible. Therefore, once your order is placed it generally goes immediately into the fulfillment process and may not be canceled or changed. If you realize you've made a mistake after placing your order, please contact them immediately.
Chaco are sorry you are experiencing an issue with your product! To help expedite your concern, please see the general guidelines below to help determine if your product will be considered defective by their review team.
Chaco will gladly accept your return of unworn merchandise within 30 days from the date of purchase. Exchanges are always free to complete the fields below and follow the instructions to receive return/exchange documents and shipping labels. Exchanged orders will be canceled after 21 days if not received.
Returns will be refunded to the original card used to purchase the item(s). Please note: A return shipping charge of $5.00 will be deducted from your refund. Please allow two weeks for your return to be processed. You will receive an email to confirm a successful return. A credit should appear on your credit card, or original method of payment, within two billing cycles.
Phone
+1 888-211-1908
customerservice@chacos.com
Address
1400 Industries Road Richmond, IN 47374
Opening Hours
Monday-Friday 8 am-9 pm ET Saturday-Sunday 9 am-6 pm ET
Chaco has a heritage of offering simple, versatile products that provide superior comfort and durability. Chaco believes that outdoor adventure, travel, and community enrich the lives of its consumers, and they want to contribute to that improvement.
Chaco has been successful in grabbing all the attention of its customers towards Chaco through its excellent products. Chaco's aim is customer satisfaction. Therefore, Chaco emphasizes its customers to shop at Chaco and make their shopping meaningful.
About Chaco Homepage
https://www.chacos.com/
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