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Terms and conditions
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Terms and conditions
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Dolphins receive a specific balanced diet according to their age, activities and development. During the activity, trainers may occasionally explain to you how to, but they are the only ones that can feed them. Feeding the dolphins in any other way is not permitted as eating food that is not included in their established diet can affect their health.
Yes. Everyone who participates in their programs must wear a life vest. Delphinus provides participants with a life vest adapted to their weight and size.
Delphinus recommends that you book in advance, especially if you plan to visit them during high season because their interaction programs have a limited number of participants.
Not at all. They are very friendly and curious about human beings and, if treated gently, have been known to develop strong bonds of love and respect with humans.
Because they know that you’re on vacation and they want you to enjoy it to the fullest, they try to be as flexible as they can when it comes to rescheduling as many times as you want; they’ll just ask you to do so at least 24 hours in advance for better availability. You can request a refund with an 8% operating cost recovery fee. A no-show will automatically charge for the full price. For more information, please send an email to info@delphinus.com.mx or chat with them on their website or WhatsApp.
Phone
+52 998 898 1900
info@delphinus.com.mx