Updated 21st June 2025
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eCampus accepts VISA, Mastercard, American Express, Discover Card and PayPal.
eCampus ships within the countries that are available during the checkout process.
SVS product orders usually ship within one business day after the order is placed. Once your order ships, you will receive a shipping confirmation email with a tracking number. If you donโt receive this email, be sure to check your spam/filtered email folder. If you still donโt receive your shipping confirmation, contact SVS Customer Service for tracking updates.
SVS products are covered by a 5-year unconditional warranty against defects in parts or workmanship. All SVS Prime Wireless products are covered by a 2-Year Unconditional Warranty. These are the strongest and most comprehensive warranties in the consumer electronics industry.
SVS will cover return shipping costs, so your SVS audition is 100% risk-free! All we ask is that the SVS product is returned in like-new condition, and in the original packaging to ensure safe transit.
If you need to return your SVS product, please contact SVS Customer Service. They will generate a Return Merchandise Authorization (RMA) form, and they will also generate a return shipping label. For ground shipments, you can either drop off the SVS product at the shipping facility, or they can arrange for a pick-up at your home โ whichever is more convenient. For palletized freight shipments, they will generate the required paperwork and arrange for a pick-up at your home.
Phone +1 877-626-5623
Email custservice@svsound.com
Opening Hour Mon - Fri: 8:30am - 5:00pm EST
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eCampus was founded in 1998 by a group of audio loving engineers working out of their garage who felt that customers were paying too much for lacklustre subwoofer performance. eCampus design approach involves a fusion of sophisticated technology, precision engineering, exhaustive lab and real-world testing, and a deep personal passion for audio excellence.
eCampus believes world-class audio experiences should be within everyone's reach with speakers, subwoofers and audio accessories. eCampus offers a total ownership experience backed by prompt, expert support and valuable benefits that make it fun and rewarding to be a life-long owner.
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