Eureka Ergonomic Coupons May 2025

Eureka Ergonomic accepts VISA, Mastercard, AMEX, Discover Card, Diners Club, JCB, Union Pay, Shop Pay, and PayPal.

They currently offer free shipping (in the lower 48 US states only). Customers in Alaska and Hawaii will be charged additional shipping fees.

They will select the most suitable shipping method based on the size and weight of the product, including but not limited to FedEx Ground Shipping, Amazon Shipping (only available for customers who purchase through Buy with Prime), and LTL Delivery (primarily used for large and heavy items; please refer to the product page or obtain the shipping method information during the checkout process).

They have warehouses in CA, TX, GA, and NJ in the United States to ensure faster delivery of your goods.

[Regarding FedEx Shipping Orders] Typically, their warehouses process outbound shipments within 1 business day, though during peak seasons, there may be delays of 2 to 3 business days. They aim for 95% of orders to be delivered within 5 business days from the time they receive your formal order.

[Regarding LTL Shipping Orders] This shipping method is used for large and heavy items, such as sofas and coffee tables. To ensure the safe delivery of your goods, their warehouse typically requires 2 to 3 business days to prepare the items for palletization. The transit time for LTL carriers generally ranges from 7 to 18 business days. For the final mile delivery, their carrier will contact you via the telephone number provided during the ordering process to schedule a delivery appointment. If they are unable to reach you and the delivery fails, the goods will be returned to the originating warehouse. They reserve the right to deduct reasonable return shipping fees from your order.

Once your order ships, you'll receive a shipping confirmation email or text message with a tracking number, so you can follow your package as it makes its way to you. However, tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately. They recommend that you track your order on their website using the tracking number and ensure that you’re at home to receive your order on the day of delivery.

If your order is scheduled for LTL delivery, their carrier will contact you prior to delivery to arrange a convenient delivery time. Please ensure that your phone is accessible and in service until the goods are received, as delivery will not be made without prior communication.

Unfortunately, they’re unable to cancel your order once it ships.

Items can be returned for any reason within 30 days of receipt for a refund, but you would need to pay for the return or exchange cost if no quality issues are involved. For a general return, you need to keep the original packaging. For a more detailed return policy, please see their Return & Refund Policy or contact them first before sending any merchandise back to them.

Feel free to contact them using their support menu or give them a call at (844) 416-2090 within 72 hours of receiving your order. Be sure to include your original order number, a complete description of the problem, and pictures or video evidence clearly showing the problem. They would be happy to take care of the situation.

Their after-sales team will update the details of the return in real time, and feel free to contact them using their support menu or give them a call at (844) 416-2090 within 30 days of receiving your order, and they would be happy to take care the situation.