What are KaTom Restaurant Supply payment methods?
KaTom Restaurant Supply accepts all of the major Credit/Debit Cards and PayPal.
Does KaTom Restaurant Supply ships Worldwide?
KaTom Restaurant Supply ships within the countries which are available during the checkout process.
What is your return policy?
Unused, regularly stocked items may be returned by contacting their customer care team within 30 days of the invoice date. A representative will create a return authorization and give you further instructions for completing the return process. Each return is subject to a 25 percent restocking fee which will be deducted from your refund amount. The customer will also be responsible for securing a shipping agent to return the merchandise, plus all shipping fees incurred. For more visit KaTom Restaurant Supply return policy.
What is your refund policy?
Please allow up to four weeks to have your refund processed in most cases, you will receive your refund sooner. It could take up to 7 business days for items to arrive in their warehouse, it then goes to their product inspection team (up to 5 business days), and then your bank or credit card company could take up to 5 business days to have the payment processed. All refunds will be issued in the form of the payment method used to make your purchase.
Can I cancel my orders?
If your order is still open in their system, please contact their customer care team to cancel your order. You will not be charged any shipping or restocking fees.