Part of their commitment to a hassle-free shopping experience includes a free, simple return and exchange privilege for all orders (including APO/FPO orders).
For 3o days: They want you to feel the love with your Helzberg purchase. So if you’re not satisfied with your purchase, they’ll happily offer a refund or exchange within 30 days of purchase.
Simply return your purchase in unworn, new condition*, along with the receipt, and any physical grading reports that came with the item. Watches must also include the original packaging and manufacturer’s warranty documents (please refer to Watch Assurance Plan).