What is the payment method?
Personalabs accepts VISA, Mastercard, American Express, Discover Card and PayPal.
Is Personalabs available Worldwide?
Unfortunately, Personalabs is not worldwide.
Do you keep a copy of the test results?
Personalabs and their physician network store data from results in a secure database, on a secure server. Their physician's network provides licensure and oversight throughout the United States. They provide the doctors who sign off on your orders and review your results.
Quest Diagnostics stores the data for 90 days in case it needs to be resent to Personalabs.
How do I get my test results?
When your results are ready, you will receive a discreet email from them with the subject line "Information Regarding Your Personalabs Account." The email will instruct you to log into your Personalabs Patient Portal where you will find your results. You can choose to print them, download them or email them.
Do I need to make an appointment?
To use the service you do not need to make an appointment, however, they do recommend that you call the Quest facility that you intend to visit to check their opening times. If you would prefer to schedule an appointment, you can do so online by clicking here.
Also, if you decide to visit Quest as a walk-in appointment, please keep in mind that wait times are subject to availability and appointments take precedence.
How can I place an order for the same test?
Unfortunately, they are unable to generate one order with more than one of the same test. If you wish to place an order for the same test, you are required to place separate orders.
Do you offer TB tests?
Yes, They offer a gold Quantiferon test. They do not offer a TB skin test, you can contact your local health department to discuss a TB skin test. The benefit of the QFT-Gold is that it is excellent sensitivity and you only need to have your blood drawn once. With a skin test, you would need to go back for a second sample and the process includes a painful scratch test.
