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South Moon Under accepts all major Debit and Credit Cards.

Yes, South Moon Under is able to ship via their Standard Shipping to PO Boxes, Next Day & 2 Day shipping must go to a physical address.

No, At this time the South Moon Under only ships to the United States.

Yes, however, these will be on items that are specifically indicated as a preorder. This generally applies to items featured in our mailer and inventory cannot be guaranteed. Preorders can be placed by contacting a member of their Customer Service team at 888-660-6071.

Once South Moon Under has received your return into their warehouse we process a refund onto the original payment card (or gift card if chosen or if it is a gift return) within 4 business days.

Yes, you can return items purchased online in stores provided they meet the guidelines stated in their Return Policy. You must also provide proof of purchase and have the credit card used for the original purchase with you.

Returns are accepted on full-priced and sale merchandise purchased at southmoonunder.com within 45 days of purchase date provided that the items have not been worn or used. South Moon Under tickets must be attached. Final Sale items have the following verbiage on the product page “FINAL SALE - NOT ELIGIBLE FOR RETURNS OR EXCHANGES”, have N/A on the invoice for the return option and are marked with a RED X on the ticket.

These items are not returnable. Items can be returned to them at South Moon Under, 600 GLEN AVENUE, SUITE 102A, Salisbury, MD 21804, or to any of their open store locations. To make a return in-store, you must have the invoice and credit card used to make the purchase. A printed return label has been included in your order and can be used for returning your purchase (valid in the Continental US only) with a $5.95 charge taken off the refund.

Please allow 14 business days for your return to arrive at their facility and be processed. Please note that protective mask face coverings and hand sanitisers are Final Sale and are not eligible for return or exchange.