What payment methods do you accept?
SQUARE OFF accepts VISA, Mastercard, Maestro, American Express, and PayPal.
How long does it take to deliver the board?
The actual date of delivery depends on the availability of the product and will be informed on the product page. However, from the time of dispatch, it usually takes around 4 to 5 days to deliver. They would do all it takes to deliver within this time frame.
How does SQUARE OFF ship orders?
SQUARE OFF is manufactured in China, warehoused in Fremont in the United States and Ireland in Europe, from there it gets dispatched to different countries in the EU. You will receive your FedEx/DHL tracking number once it is dispatched.
Why have I not received my RMA label yet?
Please check the Junk/Spam folder of your inbox. Please check for emails for firstname.lastname@example.org with the Order number in the email. If unresolved still, please send them an email at email@example.com with the order number.
What is the warranty period?
SQUARE OFF devices purchased on Square Off store come with a limited warranty of 12 months starting from the date of delivery. The limited warranty only covers product defects caused by workmanship or build materials. Any repair and replacement service covered by warranty, along with shipping and handling, will be free within this period.