Updated 22nd March 2025
49 Ratings. Average 4 out of 5 stars
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Here are some great tips & tricks for extra savings at 3D Jake:
3D Jake accepts VISA, Mastercard, American Express, Maestro, Diners Club, JCB, and PayPal.
3D Jake ships within selected countries provided during checkout.
Under "My Orders" you will find an overview of your previous orders. Track the progress of your order and retrieve any specific details regarding these orders.
Once an order is dispatched from their warehouse, a confirmation of dispatch email is sent to the email address provided. The confirmation of dispatch email also contains the tracking code assigned to your package.
Always check your spam folder first. Oftentimes, the order confirmation email lands up in the spam folder due to the email settings. If you do not receive an order confirmation email immediately after an order has been placed, the email address may have been entered incorrectly or the order process was not completed successfully.
In such cases, they ask that you contact their Customer Service.
Modifications need to be processed by their Customer Service Team. As long as your order has not been assembled for dispatch, modifications and cancellations can be processed quickly and easily. 3D Jake do their best to fulfil your requests. Modifications and cancellations cannot be processed once a package has been assembled for dispatch or shipped.
If the parcel is not assembled or shipped, the order will be blocked until the desired modifications are conveyed by the customer.
When the carrier delivers a damaged package only accept the package if you are given the option of signing a document stating: "Accepted subject to...". If this option is not available, please refuse the package.
When there are no visible signs that the package is damaged upon delivery, you accept the package and thereafter only notice that one or more products have been damaged, 3D Jake kindly ask you contact their customer service.
Your package has not been delivered, you have not been carded, and neither has the package been left with a neighbour? In such cases, they kindly ask you to get in touch with their customer service team. 3D Jake will do their best to locate the package, and if need be, issue a formal investigation as to the whereabouts thereof.
You can return the received merchandise within 14 days. In addition, they will give you an extra 16 days to return the merchandise. Thus, you have a total of 30 days to return your goods to their warehouse.
global@3djake.com
3D Jake is an international online shop for 3D printers, 3D scanners, filaments and accessories. They introduce you to the fascinating world of 3D printing in all of its forms. 3D Jake is the online meeting place for everyone who works with 3D printing, whether in their spare time or in a professional setting, thanks to its unique range, expert advice, and attractive price-performance ratio.
3D Jake also provide a full range of products includes 3D printers and scanners, as well as a unique selection of filaments in a variety of colours, shapes, thicknesses, and materials, as well as appropriate spare parts and practical accessories. They all have one thing in common: they personally tested them and were completely convinced - you can trust them at any time.
About 3D Jake Homepage
https://www.3djake.com/
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