If you need to organise a return to American Fighter, use the guide below
If you have any problem with any items(s) and wish to return or exchange, please see below for American Fighter’s policy:
You may return most new items within 30 days of your original purchase.
All returned items must be in new, unworn, and unwashed condition. All original tags and accessories must still be attached.
Some items may not be eligible for returns. These include Bundle Packs and Gift Cards.
For BOGO promos, like a “Buy 1 Get 1 Free”, American Fighter can accept exchanges for another item of equal or less value of the price of the item by itself or store credit. They can also accept a refund, however, please note that it would be at the cost of the prorated discount of the item within the whole BOGO purchase amount.
American Fighter does not provide returns or exchanges to international orders. If there is an issue with your international order, please contact customer service and they will try to help resolve it.
Returns are completed with either a refund to the customer, an exchange for a different product, or store credit for an additional purchase.
American Fighter accepts refunds for most items if you are unsatisfied for whatever reason. Refunds are processed back to the original form of payment of the customer.
American Fighter accepts exchanges for another size or another item of equal or less value, if you’re disappointed in the product for whatever reason. Products of equal or less value will be shipped out to you, and a refund of the remaining amount will be provided to the original form of payment. If you wish to exchange for an item of greater value, American Fighter recommends you request store credit and to place a new order on the item using your store credit code.
American Fighter accepts returns in exchange for store credit if there are no other items that interest you at the moment. Store credit will be issued to the original customer in the form of a gift card. Please note, this gift card cannot be used at retail stores, pop-up events, or other websites other than the official American Fighter online store.
If you have any questions or concerns, please feel free to contact American Fighter at 1 (855) 717-3963 or email firstname.lastname@example.org.
Refund / Exchange Procedure
These procedures apply to domestic (United States) customers only.
- Contact customer service via phone or email with your order number and whether you are requesting an exchange, store credit, or a full refund.
- Refunds include a full refund on the price paid for the product(s) only. Any standard or expedited shipping fees paid on the original order are not refunded.
- Exchanges are also acceptable for different products of equal or less value. If you want to exchange for a product of greater value, American Fighter recommends you opt for store credit and complete a new order. Customer service will email you a return label for your exchange.
- For defective/incorrect items that are returned, American Fighter verifies the product was defective/incorrect when they receive it.
- Fill out the Return Form that came with your package and clearly lists the product you are returning or exchanging, and the reason code for why. If you would like store credit, please note that you are exchanging for store credit.
- Ship the item(s) back to us by dropping your package off at your closest USPS facility. If you use your own return label, please address the package to:
1799 Apollo Ct.
Seal Beach, CA 90740
- Once American Fighter receives any eligible return item(s) they will be inspected and processed within 2-3 business days. Exchanges and store credit may be processed for the customer at this time. If there is a refund due, a credit will be issued in the original form of payment.
American Fighter only accepts returns/exchanges for merchandise purchased from their online store, www.americanfighter.com. All merchandise purchased from third-party distributors must be returned to the respective distributor. Merchandise purchased from American Fighter retail locations can only be returned/exchanged at any American Fighter retail location.
For any questions, please contact email@example.com or call American Fighter at 1-855-717-3963.