What is Belle and June payment method?
Belle and June accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
Where do you deliver?
Belle and June delivers only within the United State.
What are the delivery times?
Estimated ship times are located on each product page and vary from product to product. However, please remember that these are estimated shipping times only and cannot be guaranteed by Belle and June. As there are circumstances out of their control that may arise and result in a delay in the production or delivery of your items.
What is Belle and June return policy?
Belle and June want you to be completely satisfied with your purchases and shopping experience with Belle and June. Most of their products can be returned, however, there are some exceptions. All Furniture, custom orders, personalized items, mirrors, wall art, items on sale, rugs, and decorative pillows are non-returnable. As well as some select brands including but not limited to: Sugarboo Designs, Regina Andrews, John Richard Collection, Made Goods, Mr. Brown. You can find product-specific return information on each product page under the returns tab, or you can feel free to email their customer service. For returns on all eligible products, they are required to charge. Please contact them with any questions on whether or not the item you are interested in is a returnable item.
Can I cancel my order?
You have 24 hours from the date the order was placed to cancel a custom order and to have the amount refunded to your credit card. After 24 hours, your custom orders are non-refundable as they work hard to put things into production quickly.
What if I want to cancel my order if it is already shipped?
If you cancel an order that is already in transit to you, you will be charged all shipping and packing fees (regardless of whether they are listed as FREE). Shipping fees are calculated by their shipper (UPS, USPS, or FedEx).
I received damaged products. What should I do?
There are some things that are beyond their control and, sometimes, damage occurs during transit and/or manufacturing. Their manufacturers and carriers tell them that they handle your pieces with great care but it is important to understand that from time to time damages do occur. So when you receive an item, please take time to inspect it carefully for any damage that may have occurred in transit or maybe a result of a manufacturer’s defect and contact them immediately by email at email@example.com. Belle and June will do their best to assist you in processing any damaged items.
What product issues are not considered defective?
Many of their products are hand-painted, antiqued, weathered, and distressed. These products, particularly wood and ceramic products, have many character differences, including but not limited to inclusions, grains, and knots, and some color variations. Therefore, natural variations do occur and should be expected and are not considered damaged or defective. Also, because every computer monitor displays color differently, they cannot be responsible for variations between the actual product color and how it is displayed on your screen. As well, fabric and leather-based products that may have an odor are not considered a defect.