What are the payment methods for Big Lots?
Big Lots accept payments through all major Credit/Debit Cards.
Where does Big Lots ship?
Big Lots provides shipping within the US only.
How can I change or get an exchange?
If you change your mind shortly after you place your order, you will have an opportunity to log in and cancel your order. After that, it cannot be cancelled, but it can be returned. If you need help or have any further questions about this, please call their customer care team at 1-866-BIG-LOTS (244-5687).
What is Big Lots‘s return policy?
Most merchandise purchased at Big Lots can be returned either in-store or by mail. The return must be made on or before the return by the date listed on the packing slip. The merchandise must be in its original condition, complete with accessories, packaging and instructions. Merchandise returned by mail must be accompanied by the packing slip. Merchandise returned in-store must be accompanied by the packing slip or the order confirmation email showing the order number.
What is Big Lots‘s refund policy?
Refunds will be issued in the same form of payment originally used for the purchase. Shipping and handling fees may not be refundable. They reserve the right to research the original purchase and to limit or decline refunds. You may be charged a processing fee.