Updated 17th June 2025
117 Ratings. Average 4.5 out of 5 stars
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Here are some great tips & tricks for extra savings at Downlite:
Downlite accepts all major Credit/Debit cards.
You may return your order within 30 days of delivery for a refund.
Generally, orders ship within 2โ3 days. If you never received an email, check your spam or junk folder. They send three emails throughout the process: a confirmation when they receive your order, an order processed (but not shipped), and an order shipped (with tracking). If you still do not see any of these emails, please contact customer service.
They may require additional verification for large orders for your protection. Typically, you will receive a call from them to verify that you made the purchase and shipped it to the location. This is done to protect both of you against fraudulent orders and each other.
They have a business presence in many states and are therefore required to collect sales tax on all applicable purchases. Sales tax is calculated based on the shipping address and will not be charged for orders shipping to states in which no sales tax is due.
Phone
+1-833-349-0999
customercare@downlite.com
Still looking for more tips whilst online shopping? Head over to our blog for more.
Not everyone is aware of your demands when it comes to making your home perfect. Downlite has been a family-run enterprise for three generations. Downlite bedding is the ideal solution for your house because of the three founders' strong family ties, product expertise, and experience. Considering one of the greatest stories in the huge e-commerce shopping community, the Downlite offers a wide range of high-end products at an affordable price.
Located in Mason, Ohio (north of Cincinnati), Downlite creates, develops, produces, and sells a variety of bedding items, such as comforters, pillows, mattress covers, blankets, and throws. Downlite is constantly seeking to improve for its consumers by pursuing the softest materials and fillings despite their quick expansion and high degree of success.
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