If you have simply changed your mind about any item ordered or ordered an incorrect item and you wish to return it, no problem. You can do so provided you inform them of your decision within 30 days of receipt of your goods. The item(s) must not be used and must be 'as new' unopened condition when returned to them. Any security seals must be intact and unopened.
Once you've informed them that you wish to return goods, you have 28 calendar days to return it to them. Goods that have been used, damaged, defaced, or with security seals open will be rejected by their returns department. They do not accept unwanted returns outside of this period.
To raise a return request, please contact them straight away, where they will issue an RMA Number to add to your label to attach to your return.