What is the payment method?
Kitbag accepts VISA, Mastercard, American Express, Maestro and PayPal.
Do you deliver Worldwide?
Yes, Kitbag deliver Worldwide.
What is Kitbag return policy?
You can return your merchandise up to 30 days from the time you receive your package. Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed. It can take up to 14 working days for your refund to be processed. You will receive a confirmation email once this is completed. All return charges are the customer’s liability.
Will I be able to get a refund?
In line with your right to cancel, if you return your full order within 14 days of such order, they will refund all payments received from you, including the costs of delivery (except for the supplementary costs which arise if you choose a type of delivery other than our standard and least expensive method of delivery). They will process your refund within 14 days of receiving the item(s) back to their warehouse. If you return any or all of your order after 14 days, but within the 365-day returns period, delivery charges will be non-refundable unless the products are faulty, damaged or not as described upon delivery.
What else can I do to ensure my details remain safe?
The second way to ensure you have a secure connection is to look for either the Global Sign logo or RSA Data Security logo and only purchase from merchants you know and trust. Here again, the digital certificate is important. In addition to encrypting the data you send over the Internet, the certificate can be used to confirm and authenticate the identity of a web site’s owner (in this case, the merchant). Because digital certificates act as electronic signatures they cannot be forged, you can be certain the connection is secure if either RSA DATA SECURITY INC. or Global Sign Inc. has issued the certificate.