Kogalla Coupons March 2025

Kogalla accepts all major Debit and Credit Cards.

Yes, Kogalla ships Worldwide.

Kogalla offers a 30-day money-back guarantee. For the first 30 days after you purchase your product from Kogalla, you may return it in new and unused condition for a full refund excluding shipping expenses. Products missing the original packaging will be subject to a 20% restocking fee. Products that are returned and appear to be in “used” condition and cannot be resold as new will not qualify for a refund.

Contact Team@Kogalla.com to request a return for a refund. You will be given a Return Material Authorization (RMA) number. You must properly package the product and clearly mark the RMA number on the package. Send the product by your choice of carrier, with shipping costs paid by you, to Kogalla, 485 W Parkland Dr, Sandy, UT 84070.

Kogalla products are covered by a one year warranty with the exception of those containing battery cells (battery products have a 180-day warranty). Kogalla warrants that products are free from defects in workmanship and materials under normal consumer use.

Contact Team@Kogalla.com to obtain warranty service. If your product qualifies you will be given a Return Material Authorization (RMA) number.

If you receive an incorrect order, please contact them immediately to take further action.

Ra is waterproof but the BatPak is not. Ra is rated IPX7 which means it can be submerged in water up to one meter for 30 minutes. The USB ports on the BatPaks are vulnerable to water. If enough water gets into the ports then the BatPak will shut off.

Ra is exposed to the elements so being waterproof is a good thing. Typically the BatPak is stowed in a pocket, pouch or pack and somewhat protected from water exposure. If you stow the BatPak with the ports pointed sideways or downward, it will minimize the potential for water to drain into it. If your BatPak fills with water to the point it shuts off, drains the water and fully dries out the Batak. Then you can turn it back on. However, they recommend you avoid that scenario by protecting your BatPak from water.