What payment methods do you accept?
LetsGetChecked accepts VISA, Mastercard, Discover Card, Diners Club, American Express, JCB and PayPal.
When will I get my subscription test?
Once the payment has been taken their team will prepare your subscription and it will be shipped directly to your address. They will let you know as soon as the test has been dispatched and is on its way to you. You should receive your test within 5 business days. They use a large network of couriers who aim to meet these delivery times, however during busy periods, deliveries may take a little longer.
Can I change my subscription address?
Yes, you can edit your address on your dashboard. If you’ve already been charged for your next test and the order is being processed then any changes to your address won’t be applied to this order. Your new address change will only take effect for future tests in your subscription.
Can I cancel my subscription at any time?
Yes, you can cancel your subscribe and save subscription, anytime and free of charge. If you cancel your subscription on the same day or after the payment is due and you have been charged, you will still receive this test and all future tests will be cancelled.
What is your return policy?
For all other test kits if you no longer want your test kit or if you change your mind and no longer wish to test, please inform them by email or post of your decision and return the product to them within 14 days. The expense of the return postage will be at your own cost.
When will I receive my refund?
Once they receive the test kit back, they can then process a refund for you. Please be aware that the cost of the kit and shipping will be deducted from the refund.