What is included in the price?
Prices displayed include delivery costs and taxes (where applicable). Any discounts on the normal issue cover price will also be explained. If you pay for your subscription using any non-sterling currency the price you pay will be dependant on the exchange rate of your credit card company and may fluctuate.
Is the online payment system secure?
Yes. They use SSL encryption software to keep the details of your order and credit/debit card information secure.
Can I order a subscription for delivery to an address outside the UK?
Yes. As the magazines are despatched from the UK, higher delivery costs may apply for delivery to addresses outside the UK. These will be displayed in the price summary once you have selected the country to which you want the magazines delivered. The prices displayed include delivery costs and taxes (where applicable).
How do you acknowledge receipt of my online order?
If they receive details of your order successfully they will acknowledge this by means of the next page you see after clicking “Place your Order” and by sending you an email if you have supplied your email address.
When will the first issue arrive?
Please allow up to eight weeks for delivery of the first subscription issue for both UK and Overseas orders.
When will I receive my free gift?
You will receive your free gift within 28 working days after they have collected the first payment from your account. Please note gifts are subject to availability and strictly limited on a first come first serve basis. These gifts will not be available for magazines delivered to overseas addresses.
How do I cancel my subscription?
Where a minimum term of 12 months is advertised cancellations are not permitted until the end of this initial period and they will not issue you a refund. Should you wish to cancel after the minimum term, please contact their Customer Care Team in writing.
For all other subscriptions or after the minimum term of your subscription, you may cancel your subscription contract at any time; your subscription will be canceled from the end of the term, or you can transfer the balance to another title. Please notify their Customer Care Team in writing, see contact details below. If you would like a refund on issues not sent please notify them with your wish to cancel.
Credit Card Refunds: please note that all credit card refunds will be issued in sterling. Your Credit Card company will convert the sterling amount into your local currency and may charge an additional fee for completing the transaction. If you have any queries about credit card refunds contact.
What is the payment method?
Magazines Direct accepts Visa, MasterCard, AMEX, and PayPal.