You can return the unused portion of your purchase within 60 days of the ship date marked on the packing list for a refund of your purchase price, less processing, and handling.
*Call 866-605-9510 within 60 days of the ship date marked on the packing list to obtain a Return Merchandise Authorization number (RMA#). Refunds cannot be processed without a valid RMA#.
*Write the RMA# in the space provided on the packing list AND on the outside of the return package.
*Indicate the reason for your return on the packing list.
*Securely package your return in the original shipping carton along with a copy of this packing list.
*Send the package to the following address within your guarantee period: NuGlow® Returns Dept. - (Your RMA#), 785 County Road CB, Suite 100, Neenah, WI 54956.