What payment methods do you accept?
Olive + Piper accepts all major Debit & Credit cards.
How can I track my order?
Once your order has shipped, you'll receive a shipping confirmation email containing a link to track your package. Please allow a few days for your tracking to start working.
Do I have to pay duties?
You'll never have to pay duties on standard shipping to Canada or the US. Orders shipping to international locations and express shipments to the US may be subject to import duties, handling fees and VAT, which they cannot control.
My product is damaged. What can I do?
If you find that your item is damaged, please contact them immediately at info@oliveandpiper.com with your order number and photos of the damage. They will have a look and let you know how they can fix it for you.
How long do I have to return my item?
If you are not satisfied with your purchase return the item within 90 days of the purchase date.