Playful Promises Coupon Codes

Playful Promises accepts VISA, Mastercard, American Express, Discover Card and PayPal.

Playful Promises ships within the country that are available during the checkout process.

Once your order has shipped, orders usually take 1-5 working days to arrive. UK shipping is sent on a "next working day" service from the date of dispatch. Overseas orders can take a little longer; the average time to the US, Australia and Canada is about 5 working days, however, packages can get stuck in customs and be subject to further delays, which they have no control over. You will receive tracking once your order has been dispatched - if there's no movement after 20 working days for international delivery, please get in touch.

As their orders begin being processed within 15 minutes of being placed (in order to make sure orders are sent out asap) it’s sometimes difficult for them to pull orders from the system. Make sure you tell them as soon as you can if you’d like to cancel an order, and they'll do their best to pull it from the warehouse system.

Large companies have made free returns the norm, however, this is still a huge cost for a small business to undertake. They'd rather not raise their prices to cover these costs, so unfortunately they don’t offer a free returns service or cover return shipping costs for returns and exchanges. They do send out exchanged items free of charge.