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Tieasy accepts all major Debit/Credit Cards and PayPal.

Tieasy ships within the US.

Each order requires 1 business day for processing. Usually, it takes approximately 4-7 business days for express shipping depending on different areas and shipping carriers. Please be aware that they have no control over the shipping process. Please note that shipments can occasionally be delayed due to unforeseen circumstances.

You’ll receive a shipping confirmation email with a tracking number as soon as your order has been shipped. Please allow 24 hours for the tracking number to become active.

You may return items purchased on their website within 30 days of purchase for a full refund. If the 30-day return window has passed, and your product is still under warranty, please contact them for warranty service.

They provide the 24-Month Free Warranty for refurbished products purchased from their website. That is to say, when the order is delivered to your shipping address date starts for a 24-month free warranty.

• If the item is returned in brand-new condition with all packaging intact due to non-human factors(defective or damaged), they will return the product cost and shipping fees to your original payment account.

• Once they receive your returning item, a refund takes up to 7 business days to be credited back to the original payment method.

• If you do not receive a refund after 7 business days, please directly contact them via their website with your order number and payment method, once they receive your email, they will get back to you within 24 hours.