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Updated 6th May 2025
266 Ratings. Average 5 out of 5 stars
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Here are some great tips & tricks for extra savings at tink:
tink accepts all major Debit and Credit Cards as well as PayPal.
Unfortunately, tink is not available Worldwide. They are only available within the contiguous state of U.S.
As soon as your order has been shipped, you will receive an email from tink with your tracking number. You can then track the current delivery status by going to the delivery service page and entering the tracking number.
In some cases, the same order might be dispatched in multiple shipments to speed up the process. All trackings must be automatically provided, if not please, contact them by sending an e-mail to support@tink.us.
How can I change my billing address? [ /b]
You can change the billing address at any time by managing it under "My Account". Just follow the steps listed on the website. Click here to change your billing address now.
To request a return or exchange, review the return policy and send your request to support@tink.us.
Return Policy: At tink, they offer free returns and exchanges for all orders returned within the outlined timeframes. Their return window begins the day after your order is placed. Returns requested after the allotted timeframe, will not be accepted for return or exchange. Please do not attempt to return/exchange merchandise without contacting customer care.
20-Day Return Window for the following brands: LIFX, August, Philips Hue, Sonos, Eve, Yale, Arlo, Samsung, iDevices, Belkin, Neato, Netgear, Nanoleaf, Honeywell, D-Link
30-Day Return Window for all other brands.
Please inform them by e-mail or phone if the package you received from them is damaged. If you do not receive the package within the expected delivery time, please send them an e-mail or call them. You can contact them by sending an e-mail to support@tink.us.
Email support@tink.us immediately, to check if your order is eligible for cancellation.
If the order has not shipped: cancellation is possible, but not guaranteed.
If the order has shipped: cancellation is not possible. The items will be delivered normally. To receive a refund, you must initiate a return - please refer to our 3 STEP return process.
If you have received a defective product or if a defect occurs within 6 months after the purchase of your product, you can return goods after they have inspected them. The procedure for returning a defective process is as follows:
Write them an email and describe in a few sentences what the problem is and how it arose. Please add pictures showing the damage.
tink customer service team will respond within a short period of time and provide you with a return label in the case of a justified complaint.
Return the item with the return label you received from tink.
You will receive a full refund after about one week.
support@tink.us
Founded in Berlin in 2016, tink is the expert for all connected home products. tink is the first comparison and consulting platform for products that make your home more stylish. tink has spent the past two years working with their team of specialists to inspire everyone to get their own connected home. tink was founded in order to give everyone excited about Connected Home products.
tink focus on products which are easy to install, attractively priced and offer real value for their customers. tink is the expert for selling connected home products and devices. tink provide their customers with all the information they need to make a buying decision, charge with a team of experts free of charge and install the devices at home.
About tink Homepage
http://www.tink.us
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