Please save the original packaging and damaged goods and contact us at (248) 888-7510 or you can email us at info@UglyChristmasSweater.com. They accept returns* postmarked within 30 days from the date your package is delivered to you, from us.
• Returns must be received unworn, unwashed, not dried in the dryer and in new condition.
• Briefs and Underwear items may not be returned or exchanged.
• Items returned with makeup, deodorant, perfume, or similar product stains will be shipped back to you and are subject to additional shipping costs.
• Items that smell strongly of smoke, are covered in pet/human hair or have the size/tag cut or torn out does not returnable under any circumstance.
• We do not accept returns of custom-made sweaters via their customizer tool due to their “made to order” process.