What is the BannerBuzz’ Quality Guarantee?
Their 120-day promise guarantees that products do not contain manufacturing defects, and, if the product fails, breaks, or has ink issue due to a manufacturing defect during that time period, they will either replace the product or issue you a credit equal to the value of the failed product. Bannerbuzz reserves the right to investigate the claim and determine whether or not the failed product is covered by their guarantee.
What is the BannerBuzz return policy?
If there are any errors on their part after the artwork has been approved, BannerBuzz will send a replacement banner with priority shipping at no charge to the customer. They also offer a refund for the total amount.
How long does it take to receive my custom banner?
Once they get the approval for the artwork, their team will take 24 to 48 hours to work on the banner. From there, it depends on the type of shipping, which could range between three to nine business days.
Does BannerBuzz ship outside of the UK?
Yes, please contact them to get additional shipping information for locations outside of the UK.