Updated 2nd May 2025
199 Ratings. Average 5 out of 5 stars
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Shop and get free standard ground shipping orders over $49 at Build.com.
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Build.com ships within the US.
Shipping takes from 1-5 business days.
With certain exceptions, you may initiate a return for an item(s) within 180 days of receipt for a refund (minus return shipping). Returns outside of the 180-day return window will not be accepted. Refunds will be applied to your account (minus return shipping) once the item has been received and inspected through their warehouse.
For most general or defective returns, they will process your credit once they have confirmation that the item has been received and inspected by their warehouse. Please allow 5 to 10 business days following delivery to their warehouse for credits to be issued. Refunds will be issued per their return policy.
For refused shipments, damaged shipments, and freight claims filed within two (2) business days of receipt, a credit will be issued as soon as possible. However, please allow 5 to 10 business days to complete processing.
Phone +1 (800) 375-3403
Email cs@build.com
Address 402 Otterson Dr. STE 100, Chico, CA 95928
Build.com believes that a home is more than just a place to live, it's a reflection of your unique style. So, whether you're updating a single room or the entire house, they're there to help you bring your vision to life. From plumbing and lighting to hardware and appliances, no matter how complex your project is, you can be confident that you're choosing the right products β for the first time.
Build.com's mission is to simplify home improvement by providing a world-class shopping experience, the best selection of products from top brands, and exceptional customer service. Their friendly, knowledgeable, US-based experts are available to answer your questions by phone, email, or chat and help you find everything you need for your home.
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