What is the payment method?
Greekgear accepts VISA, Mastercard, American Express, and PayPal.
Where does Greekgear deliver?
Greekgear delivers to the United Kingdom, Canada and the United States only.
How can I track my order?
When trying to track your order with their online system, please be aware that it only tracks packages that we ship via UPS. Packages that they ship via the U.S. Postal Service cannot be tracked online at this time. Please also note that they do email you tracking information the day your order ships. It will include the tracking information, the method it was shipped and the estimated arrival date.
What if I receive an incorrect item?
If you have received a defective or incorrect item, they will ask for pictures of the issue and/or request that you return the item for inspection. In these cases, they will remake or repair the item for you at no additional charge. If you encounter a defective or incorrect item issue, please contact their customer service team at firstname.lastname@example.org along with your order ID number, picture of the issue, and current shipping address.
Can I cancel an order?
To provide you with the fastest service possible, it cannot be cancelled once an order is in production. All orders are custom-made based on the customer’s instructions at the time of ordering and as such, the customer is responsible for any costs incurred by Greekgear up to the point of cancellation.