All merchandise (unless otherwise specified) carries a 30-day Satisfaction Guarantee from the original invoice date.
If a customer decides to return a product, they must have their return request approved either by initiating the return process on their webpage or by contacting customer service at support@hyte.com.
All returns require an RMA number which they will provide on the shipping label. If the shipping label is not provided on their end, please clearly write the Return ID on the outside of the box being sent back to them.
Restocking Fees will not be assessed within the first 30-days from purchase. Any returns for refund after 30 days are subject to a 15% restocking fee. Refunds will not be approved after 45 days from delivery.
Shipping and Handling Fees are NON-REFUNDABLE.
For items sold with “FREE SHIPPING”, there will be an additional 10% of total after any applicable restocking fee is applied.