Updated 2nd May 2025
279 Ratings. Average 4.5 out of 5 stars
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Lumens accepts all major Debit/Credit cards and PayPal.
Lumens ships within the USA and Canada.
Once Lumens receives your order, they get to work on it right away. This means that changes or cancellations are not always possible. You should also know that once an order is placed, it cannot be changed online. With all of this in mind, they still do understand that sometimes you want to ask them to try, so you may contact Customer Service to make a request for a change or cancellation.
Lumens realises that refunds are a priority for their customers. Once they have received and inspected the item, they are usually able to apply the refund to the original payment card within one week. Keep in mind that due to shipping, inspection, and bank processing times, it sometimes takes up to 30 days from the date that you return the item for the refund to appear on your card.
If you change your mind and decide to return an item that is defined as returnable, there is no restocking fee; however, you are responsible for the return shipping costs. If you receive an item that is damaged, defective, or not what you ordered, they will, of course, provide a replacement at no charge.
If you want to return an item, you may do so within 30 days of receipt, as long as it is defined as a returnable item. Just contact customer service, and they will provide pre-paid return labels. Lumens will need your help in packaging up the item, adding the label to the box, and making it available for pickup.
Lumens are committed to their customer satisfaction. For most products on their website, if you don't like them, you may return them within 30 days for a refund (in new, uninstalled condition and original packaging).
Phone +1 877-445-4486
E-mail community@lumens.com
Address 2020 L Street, LL10 Sacramento, California 95811
When it comes to furnishing, redecorating, lighting, and more, Lumens is the go-to for all home improvement needs. With over 300 brands to choose from and an incredible amount of sales, you are sure to find something just for you. Lumens specialises in modern lighting, ceiling fans, furniture and home decorating. With their excellent customer service attentiveness and advice when it comes to home improvement, they really know what theyโre talking about. The knowledge this company has behind them is impressive, theyโll help you bring that magazine look alive right in your own home.
In addition to Lumensโs offering the best variety of modern lighting and contemporary home decor pieces, they make it a priority to make every customer shopping experience the best and most beneficial it can be. At Lumens you can select a specific category, by your favourite brand, or by the room, you are planning to revive. And youโll find plenty of useful tips, how-to articles and advice, and in-depth brand stories, exclusive interviews, and guides to buying to assist further in your shopping experience. If you like what you hear shop now at Lumens and donโt forget to use a discount coupon from Love Coupons to save on your purchase.
https://www.lumens.com/
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