What are OfficeFurniture payment methods?
OfficeFurniture accepts VISA, Mastercard, Ameican Express and Discover Card.
What is your shipping policy?
Currently, OfficeFurniture ship to all 50 U.S. States, the District of Columbia and U.S. Territories. OfficeFurniture will not charge shipping on any items shipped to the 48 contiguous U.S. states (including Washington D.C.). However, shipping charges will be applied on shipments to Alaska, Hawaii, U.S. islands and U.S. Territories. OfficeFurniture do not ship to P.O. boxes, international addresses or APO addresses. A U.S. consolidation point and a TCN is required for overseas destinations. Please call them at 800-933-0053 with any questions.
When will my order ship?
Shipping times are indicated on the product page for each of the items on their website. Many products are labelled “Ships Today” and will be delivered within 2-5 days. The majority of the remaining products on their site will be delivered to you in 1-2 weeks.
What is the return policy?
If an item needs to be returned at your request, round trip shipping costs and restocking fees will be charged (restocking fees vary depending on the situation). Returns are only accepted within 30 days of receipt and ready to assemble products cannot be returned once they are assembled. The product must be in original packaging and re-sellable condition in order to be returned. Please call 800-933-0053 and a Customer Service Representative will assess your situation. OfficeFurniture will facilitate the return of the product through the correct carrier and provide any necessary paperwork. Once the merchandise is received, a refund will be issued in the same method payment was made. If you have any doubts about colour matching, please request free colour samples prior to placing your order.
What is the cancellation policy?
If they are able to cancel your order before it is produced and/or shipped, there is not a charge for the cancellation. If the product has been shipped, you will be responsible for all inbound and outbound shipping charges. These charges will be deducted from your refund. Cancellations or returns must be authorized in advance. Please call 800-933-0053 and a Customer Service representative will assess the situation and, if need be, issue a return authorization.
OfficeFurniture is dedicated to protecting the privacy of our customers and follows industry standard best practices to do so. OfficeFurniture does not rent or sell email addresses or phone numbers.
What are your phone hours?
OfficeFurniture is now available to take your sales and customer service calls Monday through Friday 6:30 am - 7 pm (Central) and Saturday 9 am - 3 pm (Central) . You can also email them for product quotations, billing inquiries or for any other questions.