Please contact their customer service team. Their Online Customer Service Team will be happy to assist you for eligible returns, with return instructions and the return shipping address. If you received the item as a gift or wish to exchange it for another item, directions will be provided. They are sorry; return shipping fees are not refundable. Only products purchased on toofaced.com may be returned. For purchases at all other retailers, including ULTA Beauty, Sephora, Macy's, and Sephora Inside JC Penney, please see specific retailer return policies. When returning products to Too Faced, please secure a tracking number for your shipment to ensure safe delivery. All returns should be sent to:
Too Faced
Returns Department
7603 Trade Port Drive
Louisville, KY 40258