Walcraft Cabinetry Coupons May 2024

Walcraft Cabinetry accepts VISA, Mastercard, AMEX, Discover Card and PayPal.

It can take between 7 – 21 days after placing the order before your cabinets and accessories are delivered. For orders over $2500 you get free delivery.

All deliveries are exclusively lift gate delivery. The freight or shipping company is only in charge of delivering the kitchen cabinets to the ground at the truck’s tail end. LONG PALLETS THAT CANNOT FIT ONTO THE LIFTGATE MUST BE OFFLOADED BY HAND.

PLEASE NOTE: it is the responsibility of the receiving customer to unload all items from the truck. Unloading heavier or larger products may require assistance from two or three people.

Orders featuring large panels or cabinets, for example, an oven cabinet or a pantry will be shipped on over-sized pallets. The large size of the product makes it impossible to use liftgate. This will be added to your delivery automatically.

Orders featuring large panels or cabinets, for example, an oven cabinet or a pantry will be shipped on over-sized pallets. The large size of the product makes it impossible to use liftgate. This will be added to your delivery automatically.

In case the delivery address cannot be accessed by a large freight truck, kindly notify them at Walcraft Cabinetry immediately after placing the order. They may need to make special accommodations. Nevertheless, Walcraft Cabinetry will be the one to make the ultimate decision if a delivery address is accessible or not.

You will be sent the shipping information through email after your order has been shipped. The time taken for the item to be shipped can extend the delivery time by 2 – 5 days. Expect a call from the shipping company notifying you of the delivery time frame and day. Ensure you have someone of legal age to accept the item at the delivery address.

Cabinets are not unpacked by the truck driver. Although, if the item looks damaged, you are permitted to open the box to carry out a further inspection. It is not the responsibility of the driver to tow away any trash.

UPS or FedEx will ship some parts and accessories. They will be dropped off at the delivery site. Usually, you will not be asked to sign any document.

AS A CUSTOMER, IT IS YOUR RESPONSIBILITY TO ENSURE THAT ALL ITEMS ARE RECEIVED AT THE DELIVERY ADDRESS. Once you receive the package, inspect all products with the carrier representative at present. Ensure that any missing product is well documented. Have the driver sign the paperwork. Call or email your customer service representative ASAP to report any damaged items or issues so they can resolve this immediately.

After signing and accepting the delivery, you are certifying that all ordered items have been received, aside from any back-ordered items which they have previously brought to your notice.

For items packed together in one box, for example, moulding, trim, and toe kicks, inspect the box thoroughly and ensure that all pieces are accounted for.

In case you are not satisfied with the product, returns are accepted under the following return policy guidelines:

Walcraft Cabinetry will authorize all returns before return shipment.

Walcraft Cabinetry must receive returns in less than 30 days of purchase.

A restocking fee of 25% will be charged on all products returned in original, unopened packaging. However, if a product has been opened or assembled, they will not collect it from you as this product cannot be returned.

It is the responsibility of the customer to set up all shipments.

On receiving the item, their Returns Department will credit back the value of the returned items after deducting applicable restocking charges and shipping fees.

No returns will be processed for missing or incomplete product from the original shipment.

Returns on trims are unacceptable. This can range from different types of molding, plywood panels, toe kick, and so forth.

Before shipping replacements, customers will need to contact their customer service representative.

For quality control purposes, kindly provide images of the damage. This will help ensure that appropriate replacement parts are shipped.

For claims concerning missing items, kindly include a photo of the packing slip on the Claim Ticket.

Products will be received by the customer in line with their shipping and be receiving policy. You may be asked to provide information for the claims verification.