What is the payment method?
Baseball Express accepts all major Debit/Credit Card and PayPal.
How do I exchange an order?
In order to be able to cover a new product under free returns, they do not offer exchanges, however, you are welcome to return any unwanted products and replace an order for the different item(s). Any promotional pricing will not be applied to the replacement order.
What do I do if my order is lost or damaged?
If your order is lost or delivered to you damaged please contact them at 855.397.8170 so a claim can be initiated.
Baseball Express will then start the claim process, please keep in mind that the claim process can take 8-10 business days for a resolution. Team Express reserves the right to refuse a refund or replacement depending on the results of the claim.
Can I have vendor warranty information?
Manufacturers Warranties- the following products must call the manufacturer for a resolution.
* All (non-wood) bats have a minimum 365 day return period with the manufacturer.
* All-Star helmets are to be returned to the All-star for repair or replacement.
* Pitching Machines.
* Oakley glasses- No warranty for football or catchers sun visors.
What is the Express Rewards Program?
The Express Rewards Program is their rewards program that allows you to earn points that you can redeem for coupons that are valid on future purchases at Baseball Express. There are three tiers in the program, and as you advance to a higher tier within the Express Rewards program, you earn rewards even faster.