What is the payment method?
Copper Cow Coffee accepts VISA, Mastercard, American Express, Discover Card, Amazon Pay, and PayPal.
Do you offer international shipping?
Not at the moment, but they are exploring international options for the near future. Stay tuned by signing up for their email updates.
Can I try a sample of your coffee?
You can purchase a free trial of any Copper Cow Coffee Club subscription for free - just cover the cost of shipping.
14 days after placing your sample order, you will automatically be enrolled into a monthly Coffee Club subscription. You may make modifications or cancel anytime before your enrollment begins. You can learn more about their free trials to go to the website.
Please note that if you purchase more than one trial, you will receive a Coffee Club box per each trial you purchased. For example, if you purchased two trials, you will be automatically enrolled into two Coffee Club subscriptions. If you wish to only receive one box moving forward, you will need to cancel all other boxes. You may do this by logging into your account or contacting their support team.
What is your satisfaction guarantee policy?
Their priority at Copper Cow Coffee is ensuring our customers are satisfied with their coffee and creamers. If you have a problem, they will find a way to solve it. Copper Cow Coffee can send you a different product to try, or issue a refund. Please reach out to [email protected]
with a detailed explanation of your issue and include any applicable photos to help guide their team on the best resolution.
Please note that any refund requests must be processed within 14 days of receiving your item(s).
What is your return/exchange policy?
Unfortunately, they do not offer returns for their products due to health code regulations.
Shipping costs are not refundable.