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Sign up to the newsletter for special offers and promotions at Direct Energy.
Updated 23rd March 2025
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Sign up to the newsletter for special offers and promotions at Direct Energy.
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Here are some great tips & tricks for extra savings at Direct Energy:
In most areas, if you need to set up a Payment Arrangement, you should contact your local utility company to make a plan to pay for the balance on your monthly utility bill.
Your local utility will continue to send you a bill. That bill will include the local utility's charges as well as Direct Energy charges. Your local utility will remit payment to Direct Energy for your gas supply charges.
In most areas, if you need to set up a Payment Arrangement, you should contact your local utility company to make a plan to pay for the balance on your monthly utility bill.
By law, the local utility company is not allowed to provide different care levels to customers who have chosen an alternate supplier. You will continue to receive the same level of delivery quality, emergency response, and meter reading from your current utility. Your utility company will not change, just the supplier of your electricity and/or natural gas.
At Direct Energy, they believe in providing customers with energy choices. Therefore, they offer many plans to meet the needs of your home and family. This includes fixed-rate plans, variable-rate plans, plans with 100% renewable energy, prepaid plans, time-of-use plans, and more.
Please note product types vary by market, so please visit DirectEnergy.com and select your state of residence to see what plans they offer in your area!
If you cancel your Direct Energy electricity or natural gas service before your contract term expires, you may be assessed a cancellation or early termination fee. This fee is based upon the term length of your contract and your local utility company. Please see your Rate Plan Summary for more details.
Although Direct Energy makes reasonable efforts to ensure that the information provided through the site is current and accurate, Direct Energy makes no representations or warranties as to the accuracy, reliability, completeness, or timeliness of such information. All information is provided "as is" without any representation, warranty, or condition as to its accuracy or reliability.
Phone
+1-855-461-9824
Address
Direct Energy c/o Corporate Marketing, Digital Services 12 Greenway Plaza Suite 250 Houston, TX 77046
Opening Hours
Monday - Friday: 8 am - 5 pm CST
Founded in 1986, Direct Energy is one of the largest retailers of energy and energy services in the United States and Canada. Their brand empowers customers with simple solutions, affordability, and a new option for their energy, and all though prices are friendly you can score extra savings. For residential and small business customers, Direct Energy offers fixed prices for electrical plans, gas plans, and home services as an alternative to the standard pricing structure of local utility companies.
Direct Energy gives customers more than just electricity they offer fresh service plan choices based on your varying needs and lifestyles. Their plans are a unique solution for movers in a crunch for time, environmentally conscious energy conservers, or people just shopping for a great value on their electricity service with additional benefits. By providing options like innovative products and services to meet your needs, earth-friendly benefits, and customer loyalty rewards, Direct Energy has all you need is an electricity and natural gas company and more!
About Direct Energy Homepage
https://www.directenergy.com/
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