What payment methods do you accept?
Appliances Connection accepts most forms of payments including all major Credit Cards, Money Order, Wire Transfers, BrandSource Financing, Bread Financing, and PayPal.
How do I get free in-home delivery?
All purchases over $99.00 shipping to certain locations are eligible for free in-home delivery. Enter your zip code in the cart to see if you qualify.
Who ships my products?
At Appliances Connection they subcontract to specialized, insured, Less than TruckLoad (LTL) trucking companies as well as common carrier companies (FedEx, UPS, USPS) to complete the delivery in the quickest and most reliable way.
What is your return policy?
Appliances Connection offers a 30 Day Return Policy from the date the merchandise ships. If for whatever reason, you are not 100% satisfied with your purchase, you may return it to their warehouse for a full refund. Just go through their easy online process under my account, there will be an available action for your order for “Return an Item”.
Can I split my order into multiple payments?
They can accommodate the splitting of orders into multiple payments and/or shipments. However, at this time, it is not possible to set this up via their website. If these are options in which you are interested, please contact their customer service department and they’ll be happy to assist in making arrangements.
What do I do if my items are damaged?
The process for damaged products depends on the degree of damage. However, no matter the degree of damage, Appliances Connection will make sure everything is handled to your satisfaction.
If the damage to the product is minor or cosmetic, Appliances Connection will take work directly with brands to resolve the matter. A factory-authorized technician will be sent to repair your product at no cost to you.
If the damage to your product is catastrophic and beyond repair, you will note the damages on the Bill of Landing. You will also refuse the shipment. Appliances Connection will either ship out a replacement product (if available) or refund your order. In the event of catastrophic damage, Appliances Connection will assume any return shipping costs.
You always have the option to call them during their hours of operation for immediate support.
Do you offer finance?
Yes, they do offer finance using the Appliances Connection Credit Card. It’s fast, easy, and secure; and if you get instant approval, you can start shopping immediately online or in their retail store. They regularly offer no-interest financing on either 6-month plans or 12-month plans. They also offer up to 24-month plans during certain promotional periods. See their financing page for details.
Additionally, they offer financing through PayPal Credit, BrandSource Financing, and Bread Financing.