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Jura delivers to the United States only.
P.O.Box 9
20 Craig Road
Montvale, NJ 07645
If for any reason, you are not completely satisfied with your purchase of a product from this website, you may return it within thirty (30) days to Jura Inc. and obtain a full refund of the original purchase price of the product, excluding shipping and handling charges. All returns must be accompanied by a Return Merchandise Authorization. To obtain your Return Merchandise Authorization, please contact their customer service department at 800-767-3554. One of their customer service associates will assist you in either a merchandise exchange or return of the product for a credit of the purchase price (excluding shipping and handling charges).
If your original payment was made by check will issue a check for the return; if the original payment was made by credit card, your credit card account will be credited. Please allow one billing cycle for credits to be issued on your credit card.
Phone
+1 800-220-5701
info@us.jura.com
Address
P.O.Box 9 20 Craig Road Montvale, NJ 07645
