What is the payment method?
Pink Clove accepts VISA, Mastercard, American Express, Amazon Pay, Google Pay and PayPal.
How do I place an order?
Placing an order with Pink Clove is easy. Once you have seen an item you would like to buy, choose your size and quantity(s) you would like to buy and then click on “Add to bag”. After you have added all the items you want to buy click on “My bag” at the top right side of the page and follow the simple screen prompts.
Can I change or cancel my order?
Unfortunately, Pink Clove cannot change or cancel your order once it has been submitted. Please note this includes changing the size or color of an item, canceling an item from your order or changing the delivery address. However, you are able to return the order to them once it has been delivered to you.
How long does it take to process the refund?
It can take up to 30 days from the date they send a confirmation e-mail advising you are eligible for a refund for the refund to be processed.
What is your return policy?
They will refund any item you are unhappy with provided that you return it to us in a saleable condition within 14 days of the date shown on your dispatch note.
Please do not remove any labels or tags, and when returning items to them please place the products in their original packaging.