Thank you for choosing TUO Cutlery. From this page, you can learn about their shipping info. and after-sale policy.
TUO brand products are backed by warranties against manufacturing defects. These warranties apply to purchases made through their official website only. If there is anything you need them to help with, please contact their customer service team and they will try their best to help.
Free Exchanges mean a stress-free way to find the pieces you love. It’s as easy as that. If your knife experiences a manufacturing defect, they will gladly repair or replace it. They provide a LIFETIME WARRANTY for you against manufacturer defects, with no risk to try.
If anything is unclear or if you have a special circumstance, please feel free to email them: at customerservice@tuocutlery.com. They would love to serve you.